Frequently Asked Questions
Everything you need to know about your luxury beauty experience.
Are your beauty products cruelty-free?
Yes, at Tuxedo Boutique, we are committed to ethical beauty. All our products are 100% cruelty-free and never tested on animals.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your beauty essentials sooner.
What is your return policy for opened cosmetics?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you receive a damaged item, please contact our support team immediately.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. International delivery times vary by location but generally take 7-14 business days.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Are your skincare products suitable for sensitive skin?
Most of our products are formulated to be gentle and hypoallergenic. However, we recommend checking the full ingredient list on the product page and performing a patch test before full application.